This is a demo store. No orders will be fulfilled.
FAQs
#Question#: Can I get a catalog with a smaller quantity?
#Answer#: Yes, 1. We do have a Budget catalog with 1000 units costing net of Rs 2 lac
2. We can tailor make the 2500 units catalog , if the order is sizable and should be a value of Rs 1 lacs
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#Question#: What if I want an additional discount?
#Answer#: We offer a 30% discount and convenient doorstep delivery. While we cannot provide additional discounts, our service saves you time and effort.
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#Question#: Is there a return/exchange policy in place?
#Answer#: We do not offer refunds. However, we will replace damaged or error-filled books. Delivery takes 10 days from order placement.
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#Question#: Can you provide books that are not listed in your catalog?
#Answer#: We typically don't offer books outside the catalog. However, we may consider special requests from our valued customers. If interested, please provide the ISBN, publisher, and a minimum order value of Rs 2 lakhs. A 25% discount might be applicable, but shipping costs are the customer's responsibility.
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#Question#: Payment Terms
#Answer#: Payment options: 100% upfront or 50% upfront and 50% on delivery (new schools only).
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#Question#: Where are the CBSE guidelines
#Answer#: Each catalog includes a QR code linking to a referral page and relevant CBSE guidelines.
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#Question#: Is it possible to select specific categories for the budget catalog?
#Answer#: We can customize the budget catalog for purchases over Rs 1 lakh based on category, but specific title selection isn't available.
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#Question#: Do you have specific books in stock?
#Answer#: Yes, we offer all books listed in our catalog. But The minimum quantity should be 10.
However, we will check the stock availability and get back to you
#Question#: When can they be delivered?
#Answer#: 10-12 days from the day of receipt of the order with advance payment…
(Probe diplomatically during the conversation)
#Question#: Is there a digital version of the catalog?
#Answer#: Yes
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#Question#: How are your products priced?
#Answer#: Our pricing structure is detailed on the first page of the catalog. We're happy to explain it again if needed.
Are there any discounts available for bulk orders or specific categories?
Discounts are negotiable, we will discuss them and get in touch with you
Return and replacement policy:
#Question#: What happens if I receive a damaged or incorrect book?
#Answer#: We will replace the book if you provide a photo of the damage or error.
Payment options:
#Question#: How can I pay for my order?
#Answer#: We accept wire transfers, UPI payments, and demand drafts. Other payment methods may be available.
#Question#: What is the order and delivery process?
#Answer#: A 50% advance payment is required to place the order, with the remaining balance due upon delivery. (Route call) out-call
#Question#: How can I place an order?
#Answer#: You can place an order by email, post, or Whats-app using the order form provided in the catalog.
#Question#: What kind of paper, printing, and binding do you use for your books?
#Answer#: We consider only top publishers. Hence, We use the highest quality paper, printing, and binding available.
#Question#: Are the age groups accurately categorized in the catalog?
#Answer#: Yes, age group details are provided in the category-specific sheet. Please scan the QR code on the sheet for complete information.
#Question#: Do your books follow the CBSE curriculum?
#Answer#: Yes, all our books align with the CBSE curriculum. You can find detailed information about this on the sheet included in the catalog or by scanning the QR code.
#Question#: How often is the catalog updated with new titles?
#Answer#: While we don't update the catalog immediately, we provide regular updates on new titles once in 3 months.
#Question#: Do you offer library management training or support services?
#Answer#: Yes, we are in the process and we will get back to you with complete details.
#Question#: What is your return policy?
#Answer#: We do not accept returns.
#Question#: What is your refund policy?
#Answer#: We do not offer refunds. However, if you receive an incorrect or damaged book, You can share the damaged photographs and we will replace the book in 3 working days.
#Question#: Do you provide any support after the purchase of a book?
#Answer#: Yes, we offer after-sales support. e.g., customer inquiries, order tracking, product information, returns, and exchanges].
#Probe#: Could you elaborate on your return and exchange policy?